Privacy Policy

1. Introduction

Welcome to frozenyogurt (the “Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.frozenyogurt.store (the “Site”) or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (processed by third‑party payment providers)

2.2 Non‑Personal Information

We also collect technical data that does not directly identify you, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on the Site

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing orders and providing customer support
• Sending order confirmations, receipts, and shipping updates
• Responding to inquiries sent to [email protected] or +1 (872) 525-4783
• Improving the Site, products, and services
• Personalizing your browsing experience
• Complying with legal obligations and protecting our legal rights

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
• Law enforcement or regulatory authorities when required by law
• Business partners, only to the extent necessary to fulfill your orders

All third parties are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance functionality, analyze traffic, and remember your preferences. You can manage cookie settings through your browser, but disabling cookies may affect certain features of the Site.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent where consent is the legal basis for processing
• Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain personal information only for as long necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions with appropriate data protection safeguards.

10. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (872) 525-4783
• Address: 5385 Northwest Lincoln Drive, Chicago, Illinois 60678, United States